Privacy Policy

Nexus Calling us is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our voice call VoIP services, SIP Trunking, Didi numbers, Caller ID displays, IVR services, and related telecommunications solutions (collectively, the "Services").

1. Information We Collect:

Personal Information: When you use our Services, we may collect personal information such as your name, email address, phone number, billing address, and payment information.

Usage Data: We may also collect usage data, including but not limited to call logs, call duration, IP addresses, device information, and other usage statistics.

2. How We Use Your Information:

To Provide and Maintain Our Services: We use the information we collect to deliver and maintain our Services, process transactions, and provide customer support.

To Improve Our Services: We may use your information to analyze usage trends, troubleshoot issues, and improve the quality and performance of our Services.

To Communicate With You: We may send you service-related announcements, updates, and promotional messages via email or other communication channels.

3. How We Share Your Information:

Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing, maintaining, or improving our Services.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

4. Data Security:

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the messages.

6. Children's Privacy:

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending you a notification.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.